The Future Of Remote CX

Incognito Partners

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SERVICES WE OFFER

Comprehensive business solutions designed to meet your unique needs and help you achieve lasting success.

Customer Support

  • Inbound & outbound calls
  • Technical support/help desk
  • Complaint handling
  • Order processing

Sales & Marketing

  • Lead generation
  • Appointment setting
  • Upselling & cross-selling
  • Customer retention

Digital & Back-Office

  • Email & chat support
  • Social media support
  • Data entry & processing

YOUR TRUSTED PARTNER IN CUSTOMER EXCELLENCE

At Incognito Partners, we believe in working smart, staying agile, and delivering results without the noise. Whether your're looking for lead generation, customer support, sales/appointment setting, or virtual assistant services --- we've got you covered.

30+
Headcount and Growing
24/7
Support Available
99%
Customer Satisfaction
10+
Projects
Customer Service Team

OUR VISION & MISSION

Guiding principles that drive our commitment to excellence and meaningful impact across all the services we provide.

Our Vision

To become the most trusted Filipino contact center, known for people-first outsourcing, tech-driven solutions, and service grounded in excellence and integrity.

Our Mission

To deliver world-class customer support and sales solution rooted in integrity, innovation, and Filipino values --- driving growth and lasting partnerships.

WHY CHOOSE INCOGNITO PARTNERS?

We go beyond traditional outsourcing to deliver tailored solutions that create real and lasting business results.

Expert Team

Highly trained professionals with extensive experience in customer service and business operations.

24/7 Availability

Round-the-clock support to ensure your customers receive assistance whenever they need it.

Performance Metrics

Comprehensive reporting and analytics to track performance and identify improvement opportunities.

Quality Assurance

Rigorous quality control processes to maintain consistent service excellence across all interactions.

Customizable Solutions

Tailored services that adapt to your specific business needs and customer requirements.

Multi-Channel Support

Seamless support across phone, email, chat, and social media platforms.

MEET OUR TEAM

Get to know the dedicated professionals driving our solutions and delivering results for your business.

Team Member 1

Romeo Bag-ao Jr.

Chief Executive Officer

Leading our company's strategic vision and growth initiatives with extensive experience in business development and customer service excellence.

Team Member 2

Russell James Dalaguan

Chief Operating Officer

Overseeing day-to-day operations and ensuring operational excellence across all customer service and business processes.

Team Member 3

Robbie Ross Aban

Chief Financial Officer

Managing financial strategy, budgeting, and ensuring sustainable growth while maintaining fiscal responsibility across all operations.

Get In Touch

Ready to take your business to the next level? Let’s explore how we can support your growth.

Let's Start a Conversation

Our team is here to understand your goals and provide tailored solutions that deliver real results.

Address:
Mindanao, Philippines